IHOP delivers a uniquely iconic American-style dining experience, from the world-famous buttermilk pancakes to burgers and steaks that can be ordered at any time of the day. IHOP restaurants are open throughout the day and evening hours, offering an appealing, broad array of great-tasting meal choices along with attentive, friendly table service in an attractive and comfortable atmosphere.
The role of the Host/Hostess within the Front-of-House team is to ensure that all guests receive an amazing experience from their first point of contact with the team, whether that is on the telephone making a reservation or from the moment they walk through the door.
Qualifications & Requirements:
You will have/be:
• At least one year’s experience in a similar role within a hotel or fine dining concept
• A friendly and approachable demeanour
• Passionate about customer service and hospitality
• Willing to go the extra mile in ensuring that the needs of all guests are met.
A relevant hospitality qualification would also be desirable.